How Dropp Built a Fully Customized Logistics Solution for High-Value Electronics

This high-value electronics brand needed far more than traditional ecommerce fulfillment. Their products carried exceptionally high value, requiring temperature-controlled storage, 24/7 CCTV coverage, and strict access protocols. At the same time, every unit had to be tracked by batch, vendor, serial number, and expiration date, a level of detail most 3PLs simply weren't built to handle.

The complexity didn't stop there. Unlike standard DTC brands, this client operated a materials staging model: components arrived at the warehouse, were issued to factories for assembly, then returned for final fulfillment. After consulting multiple providers, the brand found no partner willing — or able — to design a system around their requirements.

Dropp stepped in with a different approach: building a fulfillment playbook tailored specifically to their operations. We redesigned warehouse workflows to track every case quantity, serial number, and batch, while maintaining strict chain-of-custody protocols. The facility was equipped with air conditioning and temperature control, supported by 24/7 CCTV monitoring, ensuring both environmental stability and security for high-value components.

Dedicated project managers oversaw the entire operation, managing the flow of materials to and from factories while keeping serialized inventory accurate and compliant. Our systems flexed with demand, scaling capacity up or down as order volumes and tariffs shifted, yet always guaranteeing fast turnaround for high-value shipments heading directly to end customers.

By sharing space and labor across our broader 3PL network, Dropp also delivered cost flexibility the brand couldn't achieve with a self-managed facility — ultimately saving them one-third compared to building their own U.S. warehouse team.

With Dropp, the brand unlocked a supply chain capability they couldn't build alone. Inventory is now serialized, compliant, and secure. Materials move seamlessly to factories and back. High-value customer orders ship on time, every time.

What once felt like an unsolvable fulfillment challenge has become a scalable, cost-efficient operation, built to balance the complexity of high-value electronics with the certainty and speed the business demands.